Fulfillment and Shipping


HERE IS WHAT TO EXPECT WITH EACH ORDER

Step 1: The Order

  1. Customer places order online.
  2. Customer pays for order.
  3. Customer receives email confirming order has been placed.

Step 2: Fulfillment

  1. Hammock Gear Outfitters receives order.
  2. Order goes into Fulfillment queue.
  3. Hammock Gear Outfitters fulfills orders as they are placed.
  4. Sometimes orders cannot be fulfilled for 1-5 business days if the queue for fulfillment is long, but please be patient, as we can assure you that the order is coming. 

Step 3: Shipping

  1. Once the order has been fulfilled, the order is set to ship based on the shipping option the customer chose at checkout.
  2. Customer receives notification that the order is on its way
  3. Customer receives order. 

The End